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We are proud to offer international shipping services that currently operate in over 180 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by various means dependent on what the customer chooses. Packages shipped from our US warehouse are sometimes shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||5-60 Business days|
|Canada, Europe||10-60 Business days|
|Australia, New Zealand||5-60 Business days|
|Central & South America||15-60 Business days|
|Asia||10-60 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
très joli figurine de lapin
perfect!!! fase delivary!!!
Very cute but also very small I am disappointed
A little smaller than I thought, but very well finished and very cool.
I'm very satisfied
so pretty and sturdy
No lo he recibido y lo mismo que con el anterior el pedido fue cancelado y el vendedor un pésimo vendedor no volveré a comprar
Perfect!! A little more big than שחשבתי but very cute
arrived quickly and very well packaged.
The order arrived quickly I highly recommend
Very good figures, packed well, reached quickly
perfect!!! fast delivary
Just super!!!. Very beautiful, well-detailed figures. Packed everything is just fine. Each figure is separately in foam, and all this in a carton. Everything was done. Delivery is fast, to Ukraine in 16 days from the date of ordering. I'm very happy. Thank you store. I will definitely buy more))))
lovely but VERY small for its cost
Moooolto cute… just like in the picture!! Arrival in Italy in 20 days. Great packaging. Thank you so much!!
It is immediately visible that the store respects his work,-each figure in a separate box of foam. And the figurines themselves are wonderful! The parcel was in yanao for about a month. Seller Thank you!